Privacy Policy
The following statement describes our privacy policy regarding the personal information we collect about you
Introduction
Use and storage of personal information
Corporate account customer information
Access to your personal information
Use of cookies
Introduction
When hawkexpresscabs.co.uk is used in this policy it also refers to text-hawk.co.uk, texthawk.co.uk and hawktext.co.uk.
This policy covers Hawk Express Cabs use of personal information that Hawk Express Cabs collects when you use hawkexpresscabs.co.uk. The policy also gives you information about cookies and our use of cookies.
From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include text booking, online cab booking and enquires.
By entering your details in the fields requested, you enable Hawk Express Cabs to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Hawk Express Cabs will act in accordance with current legislation and aim to meet current Internet best practice.
Use and storage of personal information
When you supply any personal information to us via this website (e.g. enquires, bookings, text registration) we have legal obligations towards you in the way we use that data. No information sent by you will be passed on to any third parties. The information will only be used within Hawk Express Cabs. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to hawkexpresscabs.co.uk or otherwise engage in any disruptive behaviour on hawkexpresscabs.co.uk, we can use whatever information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.
We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. For safety reasons, however, we may store messaging transcript data (including message content, member names, times and dates) arising from the use of hawkexpresscabs.co.uk for a period of six months. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
Your information will be used to allow us to contact you for service administration purposes, this means that we may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with updates to your bookings or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services we offer unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you specifically want to receive such promotional information. Any data saved on a permanent basis (unless you wish to stop using the service) will be saved in a database that only your account has access to.
Corporate account customer information
To improve the services we offer to our corporate customers we provide the ability for them to create their own user accounts. Certain users can view, change or cancel bookings that have been made within their own corporate account. These users are created from an account supplied from Hawk Express Cabs when you register for this service. Under no circumstances are any personal data held on our site to be used by you for any purpose other than your own administrative records. We do not allow third parties any use of any personal data held on hawkexpresscabs.co.uk.
Access to your personal information
You have the right to request a copy of the personal information Hawk Express Cabs holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to
Data Protection Enquires
Hawk Express Cabs
4 Post Chaise Court
Old Foundry Road
Ipswich
Suffolk
IP4 2AS
(Email: dpe.officer@hawkexpresscabs.co.uk)
Use of cookies
This site uses cookies to store information about you. When you register for our services a cookie is stored with a unique identifier which only allows your computer access to temporary stored personal data stored on hawkexpresscabs.co.uk. This data is only available when you access hawkexpresscabs.co.uk and login to the service, it is removed when you close your browser. A permanent cookie may be stored on your computer at your request to allow a quicker sign in process. This cookie saves your login details (excluding your password) to your computer for up to 60 days. If you do not use the service in those 60 days the cookie will be deleted by your web browser when next used.
